WisePass will refund money for any trial that our system has charged before the end of the free trial period.
WisePass will refund money if your card has been used by a third party. We will require you then to have a police report that your card has been stolen and ensure that the email and phone number doesn’t belong to you.
For any free trial, WisePass sends information and ensures that its end users are informed about the day they will get charged through email.
The date of the payment is stipulated right in the app for every single member by clicking on the top left button.
The user can cancel anytime by clicking on Plans & Billings and press cancel.
WisePass doesn’t refund the money after the trial period ends. However, the account manager can propose 2 solutions:
What you need to know about the membership.
Anytime ! Your membership will be valid for the next 30 days following the purchase date.
No, You can't store it at the venue.
No, You may not bring it outside of the venue.
No, daily offer is from 6am to 6am.
No, those are not covered in the membership.
Each venues has different policies concerning tables, depending on availability.
No, the membership is personal and cannot be shared. Lending your membership may get you expelled. Instead, refer a friend to join!